Ajax intercom

Want to see who’s at the door and talk to a visitor right away, even when you’re not home? With an Ajax intercom, you get video surveillance and a smart doorbell combined into one device. The Ajax DoorBell features a 4 MP camera, motion detection, built-in AI, and two-way communication via the Ajax app. This way, you can not only see when someone rings the doorbell but also detect motion at your front door. The doorbell also integrates seamlessly into the broader Ajax security platform. Find out below how the Ajax Systems intercom works, what features it offers, and what you need to keep in mind regarding installation and storage.

What is an Ajax intercom?

By “Ajax intercom,” we mean the Ajax DoorBell: a smart video doorbell that lets you see and hear who’s at the door. When someone rings the doorbell, you can access the camera feed via the Ajax app and speak with the visitor.

This is especially handy when a package delivery person is at your door while you’re at work. You can respond via the app and specify where the package should be left.

This makes the DoorBell more than just a doorbell. Thanks to its built-in camera and motion detection, it’s also part of your video security system around the entrance. Would you like to monitor other areas of your home or business as well? Then check out our Ajax video surveillance systems.

What does the Ajax alarm system doorbell see?

The Ajax DoorBell features a 4 MP camera and is designed to provide a clear view of the area around your front door. The system also uses a PIR sensor and built-in AI. The smart image analysis can distinguish between people, animals, and vehicles.

That’s convenient if you don’t want to receive an alert for every little movement. After all, all sorts of things happen around a front door: a neighbor walks by, a cat crosses the driveway, or a car pulls up.

Do you want multiple fixed camera angles around your home or business? Then you can combine the doorbell with other Ajax security cameras. For example, you can use the DoorBell for the front door and a TurretCam for the driveway or backyard.

Talk to visitors via the Ajax app

When someone rings the doorbell, you can communicate with them via the Ajax app. The Ajax intercom features audio functionality that allows you to have a conversation with the visitor.

Only one user can speak with the visitor via the app at a time. However, other users within the system can watch the live feed and take over the conversation as soon as the first user is finished.

This is convenient for a home, but also for a small business. Consider an office where the front door normally remains locked. An employee can first use the Ajax intercom to see who’s at the door before granting access.

Do you need an Ajax Hub for the DoorBell?

The Ajax DoorBell can be used as a video device within an Ajax Space, but compatibility with Ajax Hubs varies by model. The older Hub and Hub Plus are not compatible with the DoorBell.

Do you already have an Ajax alarm system and want to integrate the doorbell into it? Be sure to check which control panel you’re using beforehand. You can view the current control panels available for our Ajax Hub systems.

Don’t have any burglary protection at all yet? Then you can also combine the doorbell with a complete Ajax alarm system. This allows you to manage video security, motion detection, and other security features from the same Ajax environment.

How are videos from the Ajax intercom stored?

You don’t necessarily need video storage to use the doorbell. Without storage, you can view the camera feed live. If you want to be able to review what happened at your front door later, you’ll need a storage solution.

For local video storage, you can use an Ajax NVR recorder. With an NVR, the DoorBell can also record video continuously. Ajax also supports storage via Ajax Cloud Storage if this service is available and activated for your system.

An NVR is particularly useful if you’re using multiple Ajax cameras in addition to the video doorbell. This allows you to store the footage centrally and search through it from a single interface.

What type of connection does the Ajax DoorBell require?

The Ajax Systems intercom uses 2.4 GHz Wi-Fi for the video connection. The DoorBell does not support a 5 GHz Wi-Fi network. Therefore, before installation, check whether you have sufficient range from a 2.4 GHz network at your front door.

The doorbell also requires an external power supply. Ajax specifies 12–24 V DC or 16–24 V AC for this purpose. There is a built-in rechargeable battery, but it is intended as a temporary backup in case of a power outage and not as the primary power source.

This is important if you want to replace an existing doorbell. So be sure to check the existing wiring and power supply beforehand.

Can the Ajax intercom be mounted outdoors?

Yes. The DoorBell has an IP54 protection rating and is designed for outdoor installation. According to Ajax, a separate rain cover is therefore not necessary. However, direct and prolonged sunlight is not recommended, as it can cause the device to overheat.

The installation location also affects what the camera and motion detection can see. Therefore, mount it in a position where visitors are clearly visible and, whenever possible, avoid having the camera face direct, bright sunlight.

Want to secure multiple locations around a property at once? Then check out our Ajax complete camera kits.

Buy an Ajax intercom from Alarmsysteemexpert

An Ajax intercom is especially useful if you want more than just to hear someone ring the doorbell at your front door. You can see visitors, respond via the app, and use the same doorbell as a security camera with smart motion detection.

Do you already have Ajax equipment? We’d be happy to help you determine if your current system is compatible and what options you have for video storage. We’re also happy to help with any questions about Wi-Fi, power supply, or the best installation location. Stop by our showroom in Gorinchem for a demonstration. That way, you can see for yourself how the Ajax DoorBell works and how it integrates with other Ajax security products.